Comprehensive Review of Designlabb: A Subscription-Based Design Agency
Evaluating the Services, Pricing, and Customer Experience of Designlabb
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Designlabb Pricing Information
Subscription Plans
Designlabb offers three main subscription plans tailored to different needs. The first plan is priced at $1,299 and is ideal for a full brand system and a high-impact conversion-focused landing page. The second plan, priced at $3,299 per month, is designed for ongoing design support with an average 48-hour turnover per request. The third plan is a custom option starting at $5,000 per month per employee, based on the average salary of a Graphic Designer in SaaS startups in the US, SG, and many more.
Each plan includes different features such as fixed scope, logo design, brand guide, landing page, brand design systems, low-code tools development, and revisions. The ongoing support plan also allows for pausing or canceling the subscription anytime.
Value Proposition
Designlabb emphasizes its value proposition by highlighting the speed and quality of its design services, which are often not combined in other models like fractional designers, agencies, or freelancers. The subscription model allows for pausing the service anytime, providing more flexibility and value for money compared to traditional hiring models.
Designlabb Features
Core Features
Designlabb provides a comprehensive suite of design services including storytelling, marketing, illustration, creative direction, and branding. The agency focuses on conversion-focused development, ensuring that designs captivate, copy resonates, and development converts. This systemic approach aims to turn browsers into buyers by moving beyond surface metrics to emotional impact.
Additional features include access to low-code tool development, bespoke and unique designs, and the ability to own the source file once the design is finished.
Membership Benefits
Members of Designlabb enjoy several perks such as owning their design board for easy management of requests and queues, lightning-fast delivery with designs typically completed in just a few days, and a fixed monthly rate with no upsells or downsells. The subscription also includes access to automation systems for lead generation or design systems, and the flexibility to pause or cancel the subscription anytime.
Designlabb Usage Instructions
Requesting Designs
Clients can request designs through a designated Trello board, which is sent after signing up. The instructions for managing requests are listed clearly and concisely on the board. For any queries, clients can reach out directly to [email protected].
The service operates on a one request at a time basis, with an average turnaround time of 48 hours per request. This ensures a fast and efficient workflow, allowing clients to receive their designs promptly.
Pausing and Managing Subscriptions
Designlabb offers the flexibility to pause the subscription anytime. Billing cycles are based on a 31-day period, allowing clients to pause and resume their subscription as needed. This feature is particularly useful for those who may not have a constant flow of design work.
Designlabb Customer Service Details
Contact Information
For inquiries about plans or general questions, clients can contact Designlabb via email at [email protected]. The agency aims to provide the best experience by getting in touch with clients as soon as possible after an inquiry is submitted.
In case of any issues with the form submission, clients are encouraged to try again, ensuring that their inquiries are received and addressed promptly.
Commonly Asked Questions
Designlabb addresses common concerns such as the comparison with fractional designers, agencies, or freelancers, the request limit, how to request designs, how the pause feature works, turnaround time for requests, and the software used for design. The agency also clarifies its refund policy and the scope of services provided.
Designlabb Common Issues and Problems
Design Discrepancies
While Designlabb offers unlimited revisions to ensure client satisfaction, there may be instances where clients are not entirely pleased with the initial design work. The agency encourages open communication to resolve any discrepancies quickly and efficiently.
Service Limitations
Designlabb clearly states that it does not cover certain services such as 3D modeling, animated graphics, and complex packaging. Clients are advised to book a call to understand the full scope of what Designlabb can provide, ensuring there are no misunderstandings about the services offered.