Review of Locbi: Business Intelligence from Google Maps Reviews

Overview

Locbi is a service designed to transform Google Maps reviews into comprehensive business intelligence reports. These reports aim to help businesses understand customer sentiment, identify areas for improvement, and stay competitive in their local market.

The platform offers a straightforward process to generate these reports, making it accessible for businesses of all sizes.

User Experience

The user experience with Locbi is streamlined and efficient. Users can select their business location, choose a subscription plan, and receive their report via email within 24 hours. The process is designed to be user-friendly, with clear instructions and visual aids to guide users through each step.

Subscription Plans

Locbi offers several pricing options to cater to different business needs. The single report costs €19 per location, once. For ongoing insights, monthly, weekly, and biweekly subscription plans are available at €19, €29, and €39 per location, respectively.

These prices are designed to be affordable for local businesses, ensuring that valuable insights are accessible without a significant financial burden.

Payment Options

Locbi accepts payments in various local currencies, making it convenient for businesses worldwide. Additionally, custom solutions for multiple locations can be arranged by contacting the support team.

AI-Driven Analysis

One of the standout features of Locbi is its AI-driven analysis of Google Maps reviews. This technology helps in generating detailed business intelligence reports that highlight customer sentiment and areas needing improvement.

The AI focuses on the latest 50-100 reviews, a range that Locbi has identified as providing the most relevant and actionable insights.

Email Delivery

Reports are delivered directly to the user's email within 24 hours of request. This ensures that businesses can quickly access and act on the insights provided, helping to maintain a competitive edge.

Step-by-Step Guide

Using Locbi involves three simple steps. First, select your business location and choose a subscription plan. Second, the AI will analyze the latest Google Maps reviews to generate a BI report. Finally, the report is emailed to you within 24 hours.

Users are advised to check their spam folders if the report does not arrive as expected.

Subscription Management

Subscriptions can be managed through the provided links, allowing users to switch plans or cancel services as needed. This flexibility ensures that businesses can adapt the service to their evolving needs.

Report Delivery Delays

While Locbi aims to deliver reports within 24 hours, occasional delays may occur. Users are encouraged to check their spam folders and contact support if the report does not arrive on time.

Efforts are continuously made to improve the delivery system to ensure timely and reliable service.

Limited Review Analysis

Currently, Locbi analyzes the latest 50-100 reviews. While this range provides valuable insights, businesses with a higher volume of reviews may find this limitation in scope.

Contact Information

For any inquiries or support needs, customers can reach Locbi via email at [email protected]. This direct line of communication ensures that any issues or questions can be addressed promptly.

Support Availability

While specific hours of operation are not detailed, the availability of email support suggests that assistance is accessible, albeit potentially not in real-time.